(AP) – This time, the flight delays were of the electronic variety. United Airlines passengers ended up facing delays and long lines after some of the airline‘s major computer systems and its Web site failed.
Yesterday’s problems were another in a string of technical issues that began when United merged computer systems with Continental‘s in March. United says yesterday’s issues caused at least 200 delayed flights.
At the height of the problem, United’s passenger reservation system and Web site were down for 2 and a half hours. The outage didn’t affect planes in flight. United says it won’t not charge the usual change fees for passengers on affected flights who want to cancel or rebook their tickets.
And it apologizes for the problems.
- United Airlines struggles with computer problems (kfwbam.com)