I will tell you all…my friend was in the West LA Hospital for a month and he was subjected to the worst care I have ever heard of. When I asked that his telephone line be replaced so I could speak with him…they refused to do this. One nurse actually said, it is not my job. I will not do it. My friend had no way to call to the outside for assistance and at the time, could not walk due to his injuries. I tried to speak to someone else and after calling several times, I was told to stop calling and nobody will speak to you. I called back and asked for the hospital administrator and was told I could not be connected. This is only one problem my friend encountered..he said that at night the so-called nurses were so cruel, that if you complained they would not answer his call button for another pain pill (he could only take several prescriptions because his body rejected most pain pills so it was not because he was “addicted” he was there on an injury and needed medical assistance), the nurses refused to give him any pain pills til they decided to. It was a nightmare trying to speak to almost anybody there…PLEASE, if you are a veteran make sure that if you go to this hospital, someone else has your power of attorney for healthcare and can call the police if necessary…years ago, my mother who was a veteran of WWII, was almost attacked and raped where she went for medical assistance in the Long Beach VA. I do not believe that any money is paid toward better care and better educated personnel for the VA hospitals in Long Beach and in West LA. Please…please share this message…it is absolute truth!!! Thank you…a daughter of a WWII, Burma and Korea veteran.