New rules for disputes with American Express

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Edgar Dworsky

Edgar Dworsky (Photo credit: ConsumerWorld.org)

When’s the last time you read the mouse print in credit card flyers that come with your statement? American Express and Instagram now give you a “choice” when it comes to arbitration, although consumer advocates are  skeptical.

Edgar Dworsky, founder of ConsumerWorld.org and former assistant attorney general in consumer protection in Massachusetts discusses the matter with KFWB’s Maggie McKay and Michael Shappee:

 

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