Customer

Los Angeles Department of Water and Power  (AP Photo)

LA utility spent $162M on troubled billing system

LOS ANGELES (AP) – A new Los Angeles Department of Water and Power computerized billing system that has overcharged customers and sparked a flood of complaints has cost more than twice the $59 million initially […]

11/23/2013

(AP Photo)

Adobe says attack exposed customer financial info

Adobe Systems Inc. says a cyberattack on its systems has exposed credit card information of 2.9 million customers. The maker of Photoshop and other software said Thursday that the attacker accessed customer names, encrypted credit […]

10/03/2013

(AP Photo)

In-N-Out robbed in La Mirada

LA MIRADA (CNS) – Two gunmen in ski masks who tried to rob cash from a closed In-N-Out restaurant in La Mirada this morning instead stole the cell phones of customers and employees when they […]

09/06/2013

A Jeep Grand Cherokee (AP Photo/Nam Y. Huh)

Feds probe Jeep Grand Cherokee ceiling fires

DETROIT (AP) — U.S. auto safety regulators are investigating complaints that the ceilings can catch fire in 2012 Jeep Grand Cherokee SUVs. The probe, announced Friday by the National Highway Traffic Safety Administration, covers an […]

08/23/2013

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Why your customer is your greatest marketing asset

Are YOUR customers your greatest marketing asset? Their endorsement is the best tool you can leverage to attract new customers to your business. Find out how to keep your customers satisfied and make them keep […]

08/12/2013

(AP Photo)

AT&T introduces option for faster phone upgrades

NEW YORK (AP) — AT&T is making it easier for customers to upgrade their cellphones more frequently, as long as they’re willing to pay more. The country’s second-largest cellphone carrier says it’s introducing an option […]

07/16/2013

(AP Photo)

Customers settle bills forgotten in Boston blasts

BOSTON (AP) — Amid the chaos and fear in the moments after the Boston Marathon explosions, many restaurant customers fled without settling their tabs. Rattlesnake Bar and Grill owner Tony Castagnozzi understands the gravity of […]

05/28/2013

Bank fees further erode free checking accounts

CHICAGO (AP) – Truly free checking accounts are becoming rarer as banks add more fees to boost their profits. Financial data publisher Bankrate says a survey shows only 39 percent of non-interest checking accounts are […]

09/24/2012

Feds order Discover to refund $200M to cardholders

WASHINGTON (AP) – Discover Bank is paying $214 million to settle charges that it pressured credit card customers to buy costly add-on services like payment protection and credit monitoring. Federal regulators said Monday that Discover […]

09/24/2012

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