Landor Associates

J.C. Penney's commercial posted to YouTube.

J.C. Penney ad apologizes to customers

NEW YORK (AP) — J.C. Penney is sorry and it wants your business back. That’s the gist of its latest ad, a public “mea culpa” which the mid-priced department-store put on its YouTube and Facebook pages.

05/01/2013

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